Ordering

PURCHASE CONDITIONS

 

In addition to these conditions, the legal relations arising from the purchase through SIGN OÜ shall be regulated by the legislation applicable in the Republic of Estonia.
The selection of goods and prices are subject to change without prior notice.

The amount of goods available for purchase is presented with time delay and may differ from the actual inventory.

The transaction of purchase and sale is considered as concluded (in force) from the moment that the agreed advance payment sum has been received at the account of SIGN OÜ or in the cash box located at the office.
The ordered goods are not automatically booked. All operations are performed during work at SIGN OÜ by the operators.
The disputes between the Buyer and SIGN OÜ arising from orders and purchases shall be settled by way of negotiations. If an agreement is not reached, the parties may turn for protection of their rights either to the Consumer Protection Board or Tallinn City Court. Settlement of disputes shall be based on the legislation applicable in the Republic of Estonia.
SIGN OÜ is not responsible for the goods descriptions and/or correctness of pictures contained in the goods information: SIGN OÜ distributes information of partner warehouses, which may be erroneous or inaccurate. The manufacturers of goods may change specifications without prior notice.

ORDERING

SIGN OÜ accepts orders in the following way:

  • in the internet by sending an order to the e-mail address sign@sign.ee. The formalised order is sent to the client by e-mail;
  • by the telephone number 6056000 / 6056003. The formalised order is sent to the client by e-mail;
  • at the office of SIGN OÜ.

Placing an order does not constitute conclusion of a contract of purchase and sale. The fact of occurrence of the conclusion of the contract of purchase and sale and the obligations is the received advance payment sum.

CANCELLATION OF AN ORDER

An order shall be cancelled automatically after the payment term (3 working days) has passed.

If the buyer wants to cancel the order after its payment but before delivery, or if there are no goods in the warehouse and/or its price has changed, SIGN OÜ will offer the following possibilities for the use of payment means:

  • replacement with another product together with recalculation of the price of the order;
  • repayment of the sum paid for the order to the bank account of the client. Repayment is made only by bank transfer and only to the account from which the order was paid for. Repayment takes place during no later than 7 calendar days after receipt of the relevant application from the client.

PAYMENT FOR THE ORDER

The buyer may use the right for order with the advance payment of 20-50% (section 213 (4) of the Law of Obligations Act). In such case the ordered goods can be obtained only by paying the missing part of the price in cash or by bank transfer.

Possible payment methods:

  • by bank transfer (on the basis of an invoice);
  • by credit card at the office of SIGN OÜ;
  • in cash at the office of SIGN OÜ.

DELIVERY AND TRANSFER OF THE GOODS

The buyer can choose the most suitable method for delivery of goods:
After the arrival of the goods at the warehouse of SIGN OÜ and receipt of the respective notice, the goods can be personally picked up at the office of SIGN OÜ (during working days from 10.00 to 18.00.
Order FREE delivery to any location in Estonia. Depending on the goods, delivery shall take place by courier service DPD Eesti, ELS Kuller or courier service of SIGN OÜ during working days from 9.00 to 17.00. The courier will always call in advance to specify the delivery time. The delivery time with FREE delivery will be extended by 1-2 working days.

PACKAGING

It is recommended to keep the original packaging of the goods, should there be a need for warranty service..

The serial number or other information necessary for identifying the goods must not be removed from the goods and their packaging.

LIABILITY AND FORCE MAJEURE

SIGN OÜ is liable to the client and the client to SIGN OÜ for the damages caused to the other party by violating these conditions in cases and to the extent established in the legal acts applicable in the Republic of Estonia
SIGN OÜ is not liable for the damages caused to the client or delay with the delivery of the product if the damages or delay was caused by the circumstance, which SIGN OÜ could not influence, did not or could not foresee.